Privacy Policy

When you book a site survey or message us, we collect the details you choose to give us: your name, email address, phone number, service address, the service you selected, and any job details you describe.

We also collect basic technical information your browser sends automatically, such as your approximate location by IP address and the pages you visit, so we can keep the site working and secure.

We use your information to schedule and perform your site survey, to prepare a quote, to contact you about your project, and to keep records of the work we perform.

We do not sell your information, and we do not use it for advertising or marketing lists.

We share information only with the service providers that make this site work — our hosting, database, email delivery, and SMS messaging providers — and only to the extent needed to deliver those services.

We may also disclose information if required by law or to protect the safety and rights of our customers or our business.

Booking and chat data is stored in an access-controlled database. Data is encrypted in transit over HTTPS, and access is restricted to authorized personnel.

No system is perfectly secure, but we work to protect your information and to correct issues quickly if they occur.

We keep booking and job records for as long as needed to service your project, to support any warranty on our work, and to meet our tax and legal obligations. After that, records are deleted or anonymized.

You can ask us to access, correct, or delete the personal information we hold about you by emailing AutomationRacks@gmail.com. We will respond within a reasonable time.

You can opt out of SMS messages at any time by replying STOP.

Questions about this policy? Email AutomationRacks@gmail.com or call (628) 282-8089.